SMARTOS SUPPORT

Support the people who build SmartOS.

SmartOS stays open source and free to run. If it runs your hosts, a per-server subscription keeps releases, security fixes, and pkgsrc builds coming, and can put our team behind you when something breaks.

PER SERVER, PER MONTH

Pick a level for each host.

Choose how many servers at checkout. Mix tiers across your fleet if some hosts matter more than others. Cancel any time by writing to support@tritoncloud.io.

SUPPORTER

Supporter

$10/server/mo

Fund the work behind SmartOS and pkgsrc for the hosts you run.

  • Pays for SmartOS releases, security fixes, and pkgsrc builds
  • Community support through the wiki and mailing lists
STANDARD

Standard

$50/server/mo

Direct help from the team that builds SmartOS, on a best-effort basis.

  • Everything in Supporter
  • Email support from the SmartOS team
  • Target first response within one business day
  • Help with installs, upgrades, zones, and bhyve guests
FOR PRODUCTION HOSTS

Production

$200/server/mo

Faster answers and upgrade guidance for hosts that carry real workloads.

  • Everything in Standard
  • Target first response within four business hours
  • Upgrade planning review before platform changes
  • Priority on bug reports that affect your hosts

Running a larger fleet? Talk to sales about volume pricing, or see what Triton Private Cloud adds on top of SmartOS.

ONE TIME

Prefer to give once?

Make a one-time contribution of any amount. It goes to the same releases, fixes, and package builds, with no subscription and no support attached.

Contribute once
WHERE IT GOES

What your subscription pays for.

PLATFORM

SmartOS releases

Building, testing, and publishing platform images, and keeping illumos changes flowing into them.

SECURITY

Fixes that ship

Tracking advisories in the kernel and userland and getting patched images out to operators.

PACKAGES

pkgsrc binaries

The build hosts and maintainer time behind the pkgsrc package sets SmartOS zones install from.

QUESTIONS

Before you subscribe.

How is a server counted?
One subscription unit covers one physical host booting SmartOS, whatever runs inside it. Set the quantity at checkout and change it later as your fleet changes.
Is this a donation?
No. Sovren Technologies, Inc. is a company, so subscriptions and one-time contributions are business payments and are not tax-deductible. You get a receipt for every payment.
What does support not cover?
Support works problems with you. It does not guarantee a fix by a deadline. Custom development, on-site work, and Triton Private Cloud deployments are quoted separately.
Can I pay yearly or by invoice?
Yes. Talk to sales for annual terms, purchase orders, or volume pricing on larger fleets.
NOT READY TO SUBSCRIBE?

SmartOS is still yours to run.

The wiki covers installation, images, zones, and virtual machines, and the community answers questions on the mailing lists.